Creating great vistor experiences: a guide for museums, parks, zoos, gardens & libraries

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Average Rating
Publisher:
Left Coast Press,
Pub. Date:
[2007]
Language:
English
Description
Museum and other non-profit professionals have begun to realize that the complete visitor experience is the key to repeat attendance, successful fundraising, and building audience loyalty. Taking lessons learned by successful experience-shapers in the for-profit world, Stephanie Weaver distills this knowledge for museums and other organizations which depend on visitor satisfaction for success. Is your institution welcoming? Are the bathrooms clean? Does the staff communicate well? Are there enough places to sit? These practical matters may mean more to creating a loyal following than any exhibit or program the institution develops. Weaver breaks the visitor experience down to 8 steps and provides practical guidance to museums and related institutions on how to create optimal visitor experiences for each of them. In a workshop-like format, she uses multiple examples, exercises, and resource links to walk the reader through the process.
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ISBN:
9781598741698
9781598741681
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Grouping Information

Grouped Work IDe9083510-e629-79aa-d6e0-4494ba1f94f9
Grouping Titlecreating great vistor experiences a guide for museums parks zoos gardens and libraries
Grouping Authorweaver stephanie
Grouping Categorybook
Last Grouping Update2019-10-11 12:58:51PM
Last Indexed2019-12-15 04:16:19AM

Solr Details

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authorWeaver, Stephanie, 1961-
author_displayWeaver, Stephanie
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Bib IdFormatFormat CategoryEditionLanguagePublisherPublication DatePhysical Description
ils:.b27465755BookBooksEnglishLeft Coast Press, [2007]pages cm
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Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b27465755.i50451054On ShelfOn Shelffalsetruetruefalsefalsetrue26, 27, 28, 29, 30
subject_facetHandbooks and manuals
Library users -- United States -- Handbooks, manuals, etc
Museum attendance -- United States -- Handbooks, manuals, etc
Museum visitors -- United States -- Handbooks, manuals, etc
Museums -- Public relations -- United States -- Handbooks, manuals, etc
Museums -- United States -- Management -- Handbooks, manuals, etc
Parks -- Public use -- United States -- Handbooks, manuals, etc
Public relations -- United States -- Handbooks, manuals, etc
Zoo visitors -- United States -- Handbooks, manuals, etc
title_displayCreating great vistor experiences : a guide for museums, parks, zoos, gardens & libraries
title_fullCreating great vistor experiences : a guide for museums, parks, zoos, gardens & libraries / Stephanie Weaver
title_shortCreating great vistor experiences
title_suba guide for museums, parks, zoos, gardens & libraries
topic_facetLibrary users
Management
Museum attendance
Museum visitors
Museums
Parks
Public relations
Public use
Zoo visitors