Communicating professionally: a how-to-do-it manual for library applications

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Neal-Schuman Publishers,
Pub. Date:
2nd ed.
Finally An updated and expanded version of the training guide Booklist called "One of the most valuable professional publications to come off the presses in a long time." Completely revised to better serve the verbal and written communication needs of the modern library, this new edition covers all types of communication including: public speaking; conducting interviews; leading group discussions, workshops and conferences; designing newsletters, handouts and brochures; creating press releases and public service announcements; and writing memos, letters, and formal reports. This new edition includes expanded sections on mastering individual skills and sensitivity to cultural, ethnic, and linguistic issues, as well as whole new sections on communicating with new technology - voice mail and e-mail; practicing Netiquette; Web pages; teleconferencing and videoconferencing; and using presentation software. Practical tips and skills training exercises, examples of common library situations, interesting research facts, a special section on support staff, and references to other sources round out this practical guide. Helpful for library staff, volunteers, information and referral counselors or staff trainers, this guide is a must-have for anyone who wants to improve communication skills.
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Grouping Information

Grouped Work ID 4941624d-3276-ca6d-1b4e-152c4ac9bdb3
Grouping Title communicating professionally a how to do it manual for library applications
Grouping Author ross catherine sheldrick
Grouping Category book
Last Grouping Update 2019-01-03 01:10:32AM
Last Indexed 2019-02-19 04:10:27AM

Solr Details

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auth_author2 Dewdney, Patricia.
author Ross, Catherine Sheldrick.
author2-role Dewdney, Patricia.
author_display Ross, Catherine Sheldrick
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literary_form_full Non Fiction
local_callnumber_wilkinson 302.2 ROS
owning_library_wilkinson Telluride
owning_location_wilkinson Telluride Wilkinson Library
primary_isbn 9781555703400
publishDate 1998
record_details ils:.b10958344|Book|Books|2nd ed.|English|Neal-Schuman Publishers,|[1998]|xviii, 322 pages : illustrations ; 28 cm.
recordtype grouped_work
Bib IdItem IdGrouped StatusStatusLocally OwnedAvailableHoldableBookableIn Library Use OnlyLibrary OwnedHoldable PTypesBookable PTypesLocal Url
ils:.b10958344 .i11283476 On Shelf On Shelf false true true false false true 26, 27, 28, 29, 30
series How-to-do-it manuals for libraries
series_with_volume How-to-do-it manuals for libraries|no. 58
subject_facet Communication, Communication in library administration -- United States, Communication in library science -- United States, Handbook, Handbooks and manuals, Library Services, Library records -- United States, Library science -- United States -- Authorship
title_display Communicating professionally : a how-to-do-it manual for library applications
title_full Communicating professionally : a how-to-do-it manual for library applications / Catherine Sheldrick Ross, Patricia Dewdney
title_short Communicating professionally :
title_sub a how-to-do-it manual for library applications
topic_facet Authorship, Communication, Communication in library administration, Communication in library science, Library Services, Library records, Library science